For orders within India
Here are the shipping charges for Pan-India (Excl North East):
Prepaid Orders / COD orders above Rs 1000 - Rs 150
Prepaid Orders / COD orders below Rs 1000 - Rs 100
- We generally process customer orders within 1-3 business days, and products are generally delivered to your doorstep within 7-9 business days.
- Customers can also pre order certain items by emailing to us at firstname.lastname@example.org. Only certain products are possible to make as per order, for other items, we practice 1 item, 1 SKU pattern. We generally do not ship orders on Saturdays, Sundays or Public Holidays.
- We put our best effort to despatch all order immediately and ensure you get the delivery at your stipulated delivery date, but for some unforeseen circumstances, we might miss the delivery time mentioned and if a such a case happens, we shall notify the customer immediately.
In case of product returns, you should mail/ courier your product to:
DPR Jewellery, 43,44 Mardia Plaza, Below HSBC Bank, Chimanlal Girdharlal Rd, Ellisbridge, 380006, Ahmedabad Gujarat,India.
Kindly note: Goods damaged by customers shall not be accepted as returns.
You (Customer) shall be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Kindly consider using a trackable shipping service for your returns/ exchange mails. We cannot guarantee that we shall receive your returned parcel.